You can view many call reports are available by logging in to the web dashboard at dashboard.ninjanumber.com or the Ninja Number Business app.
Available reports include:
- Call History
- An overview of all of your calls, including hang-ups, messages and call transfers.
- Contact Activity
- Gives you an overview of your call history.
- Sales Opportunity Insights
- Provides calls by day of the month.
- Message Volume
- Shows the number of messages your business phone is receiving by day of the month.
- Customer Distribution Map
- A map to see where your callers are calling from.
- High Touch Leads and Customers
- These are your most frequent callers.
- Busiest Hour of the Day
- This shows your calls by the hour.
- Time Spent on Sales Calls
- The average call duration measured in seconds.
- Target Cities
- Shows where the callers are calling from
If using the Ninja Number App:
Log in. Your home screen after you log in should show a list of all reports available. Scroll down to see all reports. You may select individual reports to customize the start and ending date.
If using the Dashboard:
- Click "Reports" on the left-hand menu.
- Choose the report you want to see from the list below "Reports."